Returns Policy

Here at corey@ocsportsxchange.com we provide a 30-day return policy on most of the items purchased through our website or retail store. All items must be must be accompanied by a receipt and original packaging. Used or opened items may not be returned. Items purchased on corey@ocsportsxchange.com cannot be returned to a local store. Merchandise must be shipped back to our warehouse. A 15% restocking fee will be charged on all returned merchandise. Return shipping costs and arrangement will be the responsibility of the customer. 

Special Order items are non returnable. 

Large shipments that UPS or USPS are unable to carry will be sent by truck instead. Because of the size of these items, we are unable to refund any shipping costs if they are returned back. It will be the customer’s responsibility to be responsible for the shipment back to our warehouse. It is imperative that the customer understands this when considering a large shipment. 

Full refund is available for unopened and undamaged items. Used items are not available for return. This of course, does not include any shipping and handling fees. In most cases you will receive your refund the same way it was paid for. 

For defective items, you have until the 30 day return period to report to us at corey@ocsportsxchange.com for any complications. After the 30 day period, defective items will be needed to be reported to the manufacturer of the product. Also if an item is shipped to corey@ocsportsxchange.com and we determine it is not defective, you may be inclined to the shipping and handling fees to send the non-defective item back. 

Glass products are not available for return. If you feel the item may have been damaged during transit, please inform the delivery personnel that you are refusing package due to damage. We do not take any responsibility to items that are broken during delivery as it is the shipping company's responsibility. We encourage our customers to report damaged items as some shipping companies have a small time window to report any damaged goods..  

Return Procedure 

corey@ocsportsxchange.com would like to personally assist you during your return process. If there are any problems with the item you have received, we will gladly provide an RMA form from the manufacturer to you. So please send us an email at corey@ocsportsxchange.com or give us a call at (714) 633-1976. After an item is received for return, you can expect a refund within 25 days. This time period allows our returns dept to handle the return and also the time it takes for your bank to process the refund.

* All items on our website, are also available in our store. Making the quantity of all items on this site is uncertain. Items you wish to order, should be double checked on by contacting our store via e-mail or phone.